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Terms and Conditions – ClearPaws Tauranga

Effective Date: [Insert Date]

These Terms and Conditions govern the provision of dog waste removal services by ClearPaws Tauranga (“we,” “us,” or “our”). By booking our services or using our website, you agree to these terms.

1. Services

  • ClearPaws Tauranga provides dog waste removal services, including weekly, fortnightly, or one-time yard clean-ups, and optional eco-friendly sanitizing sprays.

  • Service locations are limited to residential and commercial properties in Tauranga and surrounding areas.

  • Service schedules are agreed upon at the time of booking.

2. Booking and Payment

  • Bookings can be made via our website, email, or phone.

  • Payment is due upon completion of first service unless prior arrangements are made.

  • We accept [cash, card, and bank transfer – adjust based on your payment methods].

  • Prices are listed on our website and may vary for multi-dog households, large properties, or special requests.

3. Cancellations and Rescheduling

  • Cancellations must be made at least 24 hours before the scheduled service.

  • Late cancellations may incur a cancellation fee of up to 50% of the scheduled service cost.

  • Rescheduling is subject to availability and should be arranged as early as possible.

4. Customer Responsibilities

  • Customers must ensure that dogs are secured and the yard is safe for our team to access.

  • Any hazards, dangerous animals, or unsafe conditions must be disclosed before service.

  • Customers are responsible for any damage caused by unreported hazards or aggressive pets.

5. Liability

  • ClearPaws Tauranga is not liable for pre-existing damage to property.

  • We take care to provide safe, professional service, but we cannot be held responsible for accidents or injuries caused by pets, third parties, or unforeseen events.

  • Services are performed at the customer’s own risk.

6. Eco-Friendly Sanitizing

  • Our sanitizing spray is safe for pets, children, and lawns, but customers must notify us of any allergies, sensitivities, or specific requirements before application.

7. Changes to Terms

  • ClearPaws Tauranga reserves the right to update or modify these Terms and Conditions at any time.

  • Updated terms will be posted on our website with a new effective date.

8. Contact Information

For questions, complaints, or clarifications, please contact:
Email: hello@clearpawstauranga.co.nz
Phone: [Insert Number]

ClearPaws Tauranga – Keeping your yard clean, safe, and hassle-fre

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