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Privacy Policy

Privacy Policy – ClearPaws Tauranga

Effective Date: 22/09/2025

At ClearPaws Tauranga, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, social media, or services.

1. Information We Collect

When you use our services or website, we may collect:

  • Contact information: Name, email, phone number, and address.

  • Service details: Number of dogs, service frequency, and special instructions.

  • Payment information: Only as necessary for booking and payment processing (handled securely through third-party providers).

  • Website usage information: IP addresses, cookies, and browsing behavior to improve our site and services.

2. How We Use Your Information

We use your information to:

  • Provide and manage your dog waste removal services.

  • Process payments and send invoices/receipts.

  • Communicate about your bookings, promotions, or service updates.

  • Improve our services and website experience.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

  • Service providers who assist us in delivering services (e.g., payment processors).

  • Law enforcement or authorities if legally required.

4. How We Protect Your Information

We implement reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, loss, or misuse.

5. Cookies and Tracking

Our website may use cookies or analytics tools to enhance your experience. You can adjust your browser settings to refuse cookies, but some features may not work properly.

6. Your Rights

You have the right to:

  • Access and request a copy of the personal information we hold about you.

  • Correct or update your information.

  • Request deletion of your data where legally permitted.

  • Opt out of marketing communications.

To exercise these rights, please contact us at:
Email: hello@clearpawstauranga.co.nz
Phone: [Insert Number]

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

ClearPaws Tauranga – Keeping your yard clean and your information safe.

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